Saturday, 13 July 2024, 12:09 AM
Site: WCS - Online Learning (DLS)
Course: Online Learning at WCS (Online Learning at WCS)
Glossary: Frequently Asked Questions
Question:

Q. I will not be able to meet my submission deadline

(Last edited: Thursday, 29 April 2021, 12:23 PM)
Answer:


Please note that Tutors/Markers cannot authorise an extension, and a
ll extensions are required to be completed with the Online Learning Team.

If your extension is for less than 7 days you do not need to contact us, and can carry on your course as normal. If you are asking for longer than 7 days then please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

I need help, my question isn't listed

(Last edited: Thursday, 29 April 2021, 12:40 PM)
Answer:

 
If your question has not been answered by these FAQs then please contact the Online Learning Team via the form below:

Online Learning Contact Form

 

Question:

Q. I’ve moved address or changed my mobile phone/email address – how do I let you know?

(Last edited: Thursday, 29 April 2021, 12:41 PM)
Answer:


Please contact the Online Learning Team with your updated details via the form below:

Online Learning Contact Form

Question:

How do I contact Online Learning?

(Last edited: Thursday, 29 April 2021, 12:43 PM)
Answer:

 
Please ensure you have checked our FAQs for the answer to your question first. 

If the above does not resolve your issue please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

How long do I need to study?

(Last edited: Thursday, 29 April 2021, 12:44 PM)
Answer:


It can vary depending on your knowledge. Pleae see the guide below:

Course Level  Recommended Study Time
Short online (micro) course 1 hour per week
Introductory course 2-4 hours per week
Level 2/3 courses 4-8 hours per week

 

 

Question:

How long does the course take?

(Last edited: Thursday, 29 April 2021, 12:44 PM)
Answer:


Each student will progress at their own rate, so you may complete quicker than the timeframe given below:

Course Level  Course Duration
Short online (micro) course 5 weeks
Introductory course 9 weeks
Level 2/3 courses 20 weeks

 

You may also require extensions due to personal/work commitments.  If this is the case we will authorise extensions where possible.  Please note that there are key times in the year where we cannot give extensions and final submission deadlines will be set.  For more information on extensions please see this FAQ.

If you have any other questions please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

Q. How do I pay for my course?

(Last edited: Thursday, 29 April 2021, 12:46 PM)
Answer:


Once you have applied for your course you will receive an email with instructions on how to make payment for your course. 

If you have not received this or have other questions regarding payment please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

Q. What happens if I do not submit an assessment within the due date?

(Last edited: Thursday, 29 April 2021, 12:50 PM)
Answer:


You will receive a reminder in most cases if your assessment is overdue. If your submission is going to be less than 7 days overdue, please continue as normal.

If you are asking for longer than 7 days, or to wish to discuss further options due to life circumstances, please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

Q. What if I have concerns with undertaking the course?

(Last edited: Thursday, 29 April 2021, 12:51 PM)
Answer:


If you are experiencing difficulties doing the course, get in touch with the Online Learning Team as soon as possible.  In most cases we can help with quickly and keep on track with your course.  

Please contact the Online Learning Team via the form below:

Online Learning Contact Form

Question:

What Course is equivalent?

(Last edited: Thursday, 29 April 2021, 12:53 PM)
Answer:


We do not offer SVQs via Distance Learning at the moment and the courses are not an equivalent.

If the course you are studying is SCQF levelled the information will be on the course description page on the website.

Our Qualification courses are the equivalent to SCQF level 4-6.