Frequently Asked Questions
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F.A.Q |
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Question: (Last edited: Wednesday, 2 June 2021, 11:50 AM)Q. I have some extra needs for support with online work, will I get help? | ||||
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Answer: The courses we have are not currently available in different languages. If you have a specific learning disability like dyslexia, we may be able to offer you some support with this. If you have a specific need please contact the Online Learning Team via the form below:
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Question: (Last edited: Wednesday, 2 June 2021, 11:51 AM)Q. I have submitted work to my tutor but haven’t heard anything, should I be concerned? | ||||
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Answer: If you are studying via paper it can take a bit longer to receive feedback given the postage timings etc. If it has been more than 10 days since you submitted your work, then please contact the Online Learning Team via the form below:
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Question: (Last edited: Thursday, 29 April 2021, 12:23 PM)Q. I will not be able to meet my submission deadline | ||||
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Answer:
If your extension is for less than 7 days you do not need to contact us, and can carry on your course as normal. If you are asking for longer than 7 days then please contact the Online Learning Team via the form below: | ||||
Question: (Last edited: Thursday, 29 April 2021, 12:41 PM)Q. I’ve moved address or changed my mobile phone/email address – how do I let you know? | ||||
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Answer:
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Question: (Last edited: Thursday, 29 April 2021, 12:50 PM)Q. What happens if I do not submit an assessment within the due date? | ||||
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Answer:
If you are asking for longer than 7 days, or to wish to discuss further options due to life circumstances, please contact the Online Learning Team via the form below: | ||||
Question: (Last edited: Thursday, 29 April 2021, 12:51 PM)Q. What if I have concerns with undertaking the course? | ||||
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Answer:
Please contact the Online Learning Team via the form below: | ||||