Frequently Asked Questions

 
Please ensure you have checked our FAQs for the answer to your question first. 

If the above does not resolve your issue please contact the Online Learning Team via the form below:

Online Learning Contact Form

 
If your question has not been answered by these FAQs then please contact the Online Learning Team via the form below:

Online Learning Contact Form

 
You can have a college email address and an Office 365 account.  Please note this will only be active for a limited time and if you are unsure you should check with the Online Learning Team through the form below:

Online Learning Contact Form 

eMail Address/Username: 9 digit Student Number@live.wcs.ac.uk (e.g. 123456789@live.wcs.ac.uk)

Initial password:  8 digit date-of-birth (ddmmyyyy) e.g. 23091995

You can also login directly at:  https://login.microsoftonline.com/

You can also access this via the college's MyWest App

Download the MyWest app to your phone or tablet to access all college systems for students in one place, plus keep up to date with news and information from around the college.

• Android phones and tablets
• iPhone and iPad devices
• Desktop version for Windows, Mac and Linux computers – you may prefer the desktop version when using Microsoft Teams or the Microsoft Office applications such as Word, Excel, PowerPoint, etc.

Your username is your new student email address – studentNumber@live.wcs.ac.uk and your password by default is your date of birth in the format of DDMMYYYY.

 
What was the student intranet can now be found on the My West App

The logon is your student number and your password is your full date of birth in the format DDMMYYYY e.g. 25122000

Download the MyWest app to your phone or tablet to access all college systems for students in one place, plus keep up to date with news and information from around the college.

• Android phones and tablets
• iPhone and iPad devices
• Desktop version for Windows, Mac and Linux computers – you may prefer the desktop version when using Microsoft Teams or the Microsoft Office applications such as Word, Excel, PowerPoint, etc.

Your username is your new student email address – studentNumber@live.wcs.ac.uk and your password by default is your date of birth in the format of DDMMYYYY.

The majority of our courses do not have set start dates and are open for most of the year.  There is a short period where we close enrolments between the end of one academic session and the start of the next.  We will have a notice on our courses during this time so you are aware. 

If you have any further query on start dates please contact the Online Learning Team via the form below:

Online Learning Contact Form

We do not offer SVQs via Distance Learning at the moment and the courses are not an equivalent.

If the course you are studying is SCQF levelled the information will be on the course description page on the website.

Our Qualification courses are the equivalent to SCQF level 4-6.

It can vary depending on your knowledge. Pleae see the guide below:

 
You can access the library and/or use the PCs on any campus. You can check availability and books PC access via the MyWest App.

Download the MyWest app to your phone or tablet to access all college systems for students in one place, plus keep up to date with news and information from around the college.

• Android phones and tablets
• iPhone and iPad devices
• Desktop version for Windows, Mac and Linux computers – you may prefer the desktop version when using Microsoft Teams or the Microsoft Office applications such as Word, Excel, PowerPoint, etc.

Your username is your new student email address – studentNumber@live.wcs.ac.uk and your password by default is your date of birth in the format of DDMMYYYY.

For most of our courses you do not need any previous qualifications. However, as most of our courses are delivered online it would be beneficial if you had a basic competence in IT and the internet.

For Level 3 courses we ask that you have a Level 2 or equivalent.

You can see any qualification entry requirements on each course page description on our website 

For a Moodle course you are studying within this current session, we can request a paper certificate to be sent out to you.  If the request is for a course outwith the current session we cannot provide a copy but please contact us and we will be able to send you a student record report with proof of your result for the course.

For an Awarding Body course e.g. a Level 2 or 3 course all certificates are now e-certificates from the awarding body.  If you require a hard copy certificate there may be a charge for this

If you would still like to request a paper copy of your certificate please contact the Online Learning Team via the form below:

Online Learning Contact Form